Cause of Problem The problem occurs because the record of the desired student has been locked to prevent it from being edited or deleted. |
Solution Summary Open the Internet browser. Enter the appropriate URL and press ENTER. Enter the appropriate user name and password. Press ENTER. In the 'Go To' box, enter 'ROAFSAP'. Press ENTER. Clear the 'Lock' check box for the appropriate record. Save the changes. |
Solution Details SCT Banner Financial Aid is used to manage information related to the aid assigned to students. Students can view all the information related to the aids on the Web. The FISAP Person Maintenance (ROAFSAP) form contains information regarding a student's financial status. You might need to change the information on the FISAP Person Maintenance (ROAFSAP) form, if an incorrect entry is made or if the information needs to be updated. 
To resolve the problem:
1) Open the Internet browser.2) Enter the appropriate URL and press ENTER. 3) Enter the appropriate user name and password. NOTE: If the environment requires, enter the appropriate database.4) Press ENTER. (The 'SCT Banner' main menu appears.)  'SCT Banner' main menu5) In the 'Go To' box, enter 'ROAFSAP'. 6) Press ENTER. (The 'FISAP Person Maintenance ROAFSAP' form appears.) 'FISAP Person Maintenance ROAFSAP' form7) Clear the 'Lock' check box for the appropriate record. 8) Save the changes. |
Applies to Software Version SCT Banner |
Unable to change the financial record of a student in SCT Banner 7.0.
