Cause of Problem The problem occurs because accounts receivable is not configured to display the total for the adjusted account balance in the Authorized Financial Aid section of the Account Detail for Term page. |
Solution Summary Open the Internet browser. Enter the appropriate URL, ENTER. Enter the appropriate user name and password. Press ENTER. In the 'Go To' box, enter 'TSATERM'. Press ENTER. From the 'Show Account Detail totals for' list, select the 'Account Balance only' option. Save the changes. |
Solution Details Accounts Receivable allows you to define the rules governing the display of student's account information on the Self Service page, for the selected term. The institution can decide whether to display information such as installment plans and balance amount for the specified term. You can configure accounts receivable to display a student's account balance in the account detail section on the Account Detail for Term page. 
To display adjusted account balance:
1) Open the Internet browser.2) Enter the appropriate URL and press ENTER. 3) Enter the appropriate user name and password. NOTE: If the environment requires, enter the appropriate database.4) Press ENTER. (The 'SCT Banner' main menu appears.)  'SCT Banner' main menu5) In the 'Go To' box, enter 'TSATERM'. 6) Press ENTER. (The 'Accounts Receivable Term Control TSATERM' form appears.) 'Accounts Receivable Term Control' form7) From the 'Show Account Detail totals for' list, select the 'Account Balance only' option.  TIP: To display the both current due and account balance, from the 'Show Account Detail totals for' list, select the 'Balance and Current Due' option.8) Save the changes. |
Applies to Software Version SCT Banner |
Account balance not displayed on Account Detail for Term page in SCT Banner 7.1.
