Cause of Problem The problem occurs because accounts receivable is not configured to calculate and display the total of authorized aid on the Self Service page. |
Solution Summary Open the Internet browser. Enter the appropriate URL and press ENTER. Enter the appropriate user name and password. Press ENTER. In the 'Go To' box, enter 'TSATERM'. Press ENTER. Select the 'Authorized Aid' check box. Save the changes. |
Solution Details Accounts Receivable allows you to define the rules governing the display of student's account information on the Self Service page, for the selected term. The institution can decide, whether to display information, such as installment plans and balance amount for the specified term. The authorized financial aid that is not disbursed to the students is termed as authorized aid. You can configure Accounts Receivable using the Accounts Receivable Term Control (TSATERM) form to display the authorized aid on the Self Service page. 
To display authorized aid:
1) Open the Internet browser.2) Enter the appropriate URL and press ENTER. 3) Enter the appropriate user name and password. NOTE: If the environment requires, enter the appropriate database.4) Press ENTER. (The 'SCT Banner' main menu appears.)  'SCT Banner' main menu5) In the 'Go To' box, enter 'TSATERM'. 6) Press ENTER. (The 'Accounts Receivable Term Control TSATERM' form appears.) 'Accounts Receivable Term Control TSATERM' form7) Select the 'Authorized Aid' check box.  TIP: To display the aid memos, select the 'Aid Memos' check box.8) Save the changes. |
Applies to Software Version SCT Banner |
Unable to view authorized aid on Self Service page in SCT Banner 7.1.
