Cause of Problem The problem occurs because accounts receivable is not configured to summarize or order the account information as per the detail code. |
Solution Summary Open the Internet browser. Enter the appropriate URL and press ENTER. Enter the appropriate user name and password. Press ENTER. In the 'Go To' box, enter 'TSATERM'. Press ENTER. Select the 'Summarize by Detail Code' check box. Save the changes. |
Solution Details Accounts Receivable allows you to define the rules governing the display of student's account information on the Self Service page, for the selected term. The institution can decide whether to display information such as installment plans and balance amount for the specified term. The account information on the Account Detail for Term page can be ordered or summarized as per the detail code. The account information, when ordered according to the detail code, displays the incurred charges first, then payments, and it does not display the records that sum up to zero. 2) Enter the appropriate URL and press ENTER. 3) Enter the appropriate user name and password. 4) Press ENTER. (The 'SCT Banner' main menu appears.) 5) In the 'Go To' box, enter 'TSATERM'. 6) Press ENTER. (The 'Accounts Receivable Term Control TSATERM' form appears.) 7) Select the 'Summarize by Detail Code' check box. 8) Save the changes. |
Applies to Software Version SCT Banner |
