Cause of Problem The problem occurs because the person being processed has been marked as deceased. |
Solution Summary Open the Internet browser. Enter the appropriate URL and press ENTER. Enter the appropriate user name and password. Press ENTER. In the 'Go To' box, enter 'APAIDEN'. Press ENTER. Enter the appropriate ID. Click the 'Biographical' tab. Clear the Deceased' check box. Save the changes. |
Solution Details Advancement Identification (APAIDEN) form in the Advancement module of SCT Banner is used to store and manage any individual's or organization's information, such as address, e-mail, biographical data, and telephone numbers. 
The Biographical tab of APAIDEN allows you to specify a person's detailed information, such as gender, birth date, age, and citizenship. You can mark a person as deceased on the Biographical tab. Deceased people are processed, but they do not receive any acknowledgments, receipts, reminders, phonathon cards, or labels after processing. A person might be declared as deceased by mistake.
To resolve the problem:
1) Open the Internet browser.2) Enter the appropriate URL and press ENTER. 3) Enter the appropriate user name and password. NOTE: If the environment requires, enter the appropriate database.4) Press ENTER. (The 'SCT Banner' main menu appears.)  'SCT Banner' main menu5) In the 'Go To' box, enter 'APAIDEN'. 6) Press ENTER. (The 'Advancement Identification APAIDEN' form appears.) 'Advancement Identification APAIDEN' form7) Enter the appropriate ID. 8) Click the 'Biographical' tab. (The 'Biographical' tab appears.) 'Biographical' tab9) Clear the 'Deceased' check box. 10) Save the changes. |
Applies to Software Version SCT Banner |
Person is deceased message appears while processing in SCT Banner 7.0.
