Cause of Problem The problem occurs if the Temporary Internet files settings are incorrect. |
Solution Summary Open Internet Explorer. From the 'Tools' menu, click 'Internet Options'. From the 'Temporary Internet files' group box, click the 'Settings' button. Select the 'Every visit to the page' option. Click 'OK' to close the Settings dialog box. Click 'OK'. |
Solution Details When a Website is visited the Web page is downloaded to the computer's cache memory. The next time the site is visited the Web page is accessed from the cache memory. At times, the page being accessed from the cache memory will be different from the updated version of the Web page. To view the updated Web page: 1) Open Internet Explorer. 2) From the 'Tools' menu, click 'Internet Options'. (The 'Internet Options' dialog box appears.) 3) From the 'Temporary Internet files' group box, click the 'Settings' button. (The 'Settings' dialog box appears.) 4) Select the 'Every visit to the page' option. 5) Click 'OK' to close the Settings dialog box. 6) Click 'OK'. |
Applies to Software Version WebCT 6.0 |
