Cause of Problem The problem occurs if the cookies security settings are set high or pop-up blocker is enabled. |
Solution Summary Open Internet Explorer. From the 'Tools' menu, click 'Internet Options'. Click the 'Privacy' tab. From the 'Pop-up blocker' group box, clear the 'Block Pop-ups' check box. From 'Settings' group box, drag the slider to the bottom. Click 'Apply'. Click 'OK'. |
Solution Details Cookies are text files that stores information such as time of visiting the website, validation information and on-line purchases. Information is stored and downloaded with cookies. Cookies are downloaded and saved to the computer when a login attempt is made to WebCT CE 6.0. To resolve the problem: 1) Open Internet Explorer. 2) From the 'Tools' menu, click 'Internet Options'. (The 'Internet Options' dialog box appears.) 3) Click the 'Privacy' tab. (The 'Privacy' tab appears.) 4) From the 'Pop-up blocker' group box, clear the 'Block Pop-ups' check box. 5) From 'Settings' group box, drag the slider to the bottom. (The 'Accept All Cookies' appears.) 6) Click 'Apply'. 7) Click 'OK'. |
Applies to Software Version WebCT 6.0 |
