Message Device Error 411 |
Cause of Error You may have received the following error message due to the radio software was not loaded onto the handheld correctly or there was radio hardware failure. |
Solution Summary Reinstall the software using Application Loader. |
Solution Details To resolve this error, you can: 
1) Reinstall the software using Application Loader.a) Open the 'Desktop Manager' and double-click the 'Application Loader' icon. b) Ensure your BlackBerry is connected to the PC and click 'Next' to continue. The wizard initializes the BlackBerry and reads current information. A window displays a list of applications you may install on your BlackBerry. c) Click the check box next to any of these items to install the most current version from the CD, and remove the check beside any item you want removed from the BlackBerry. d) If you have an additional item you want to install, such as something you downloaded from the Internet, click the 'Add' button and browse for the file. The wizard will look for an Application Loader information file (*.ali). 1] Select the file and click 'Open', and it will be added to your list of available files for installation. e) When your list is complete, click 'Next' NOTE: Remember that any applications not selected will be deleted from the BlackBerry if they are currently present on the handheld. f) Select one of the following check boxes and click 'Next'. 1] The first option enables you to erase any application data from the handheld. This feature is helpful if you want to lose old data before performing the upgrade. By default, this option is not selected. 2] The second option erases all applications from the BlackBerry before loading the new applications. This option can help you in the recovery of a failed installation, but is not typically something you should enable unless necessary, so do be careful not to erase applications accidentally. g) Review your settings and click 'Finish'. The transfer occurs, and once it is complete, the BlackBerry system reinitializes. NOTE: If you wan to remove an application from your Blackberry, run the Application Loader again and remove the check beside the application you want to remove. 2) If you still receive this error, the hardware may be a fault and need to be replaced. |
Applies to Software Version BlackBerry |
Error: Device Error 411 on Blackberry.
